Perhaps you are unable to boot into Windows or your Computer just does not switch on. There is just a blank screen on your monitor or if there is no sound coming from your speakers. If the hard drive sounds like it’s working overtime by spinning relentlessly, or your laptop is getting very hot underneath, or any other problem that is stopping your PC from working, then why not Contact Us today and let us help to get your PC or Laptop up-and-running again. But before emailing us or picking up the phone, why not take a few minutes to think about how your broken PC problem came about.

Some questions our Engineer may ask you:

• Has the PC received any updates recently?
• Has any new hardware been added recently?
• Were there any suspect emails opened that may have caused a problem?
• Have there been any visits to any untrusted sites before the fault occurred?
• Any pop-ups or malware offering anti virus software?
• Has the PC or laptop been accidently switched off before shutdown?
• Do you know if the laptop has fallen onto the floor at any time?

The above questions and any other ideas you may think of, can be very helpful to our Engineer when solving your problem, as it creates the story behind the computer before the problem occurred.

Saving you the inconvenience by coming to you

We are a small family run business and hope to respond to your request within two hours. Offering a professional and friendly service is always high on our agenda, and is why we are on first name basis with nearly all our customers.

Since we are based in the Welwyn Garden City / Hatfield area and only service a 12 mile area, our Engineer is able to respond to your enquiry promptly, a facility our many happy clients are pleased to have when their computer needs to be back up-and-running quickly. We can either work on your system on-site, or if it is more convenient and with your permission, refer it back to our workshop.

Once your call has been booked and passed onto our Engineer, he will always call you before visiting to discuss your problem in a little more detail to make sure he has all the right information.

Contact us

Our engineer is based in the Welwyn Garden City / Hatfield area and is available 24/7, anytime of the day. Please feel free to call him on 01707 519027 or 07747 652740. Or if you would prefer to contact us by Email or On-line Form, then please visit our Contact page for more information. Please remember, if we are unable to fix your computer, there is no fee.